Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Billing information
• Account and login information
• Domain and hosting information
• Information provided to our support team
• Other information required to provide our services

We may also automatically collect technical information such as your IP address, browser type, device information, operating system, and website usage information.

2. How We Use Your Information

We may use collected information to:

• Create and manage your account
• Provide hosting, domain, and related services
• Process payments and billing
• Provide customer and technical support
• Send important service notifications
• Prevent fraud, abuse, and unauthorized activity
• Improve our website and services
• Maintain infrastructure security
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. WondrHost does not intentionally store complete credit/debit card numbers or sensitive payment credentials on its own servers unless specifically required and legally permitted.

Payment providers may collect and process information according to their own privacy policies.

4. Cookies

WondrHost may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, analyze usage, and improve security.

You may disable cookies through your browser settings, although certain features may not function properly.

5. Hosting Account Data

When you purchase hosting services, you may store files, databases, emails, and other content on our infrastructure.

You are responsible for ensuring that content stored in your hosting account complies with applicable laws and our Terms of Service.

WondrHost may access account or server data when reasonably necessary for security, technical support, abuse investigation, maintenance, or legal compliance.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online service or storage system can be guaranteed to be completely secure.

7. Data Sharing

We do not sell or rent your personal information.

Information may be shared with trusted service providers when necessary to:

• Process payments
• Provide infrastructure services
• Provide security services
• Deliver emails or notifications
• Provide technical services
• Comply with legal obligations

8. Data Retention

We retain information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent abuse, and comply with legal obligations.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Withdraw consent where applicable

10. Children's Privacy

WondrHost does not knowingly collect personal information from children where prohibited by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services. WondrHost is not responsible for the privacy practices, security, or content of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated Last Updated date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact WondrHost through our official website or support system.